Careers

The latest job opportunities at Luff Associates:

Due to the huge success over the last year we are again looking to expand our lettings team.

Grow With Us

Luff Associates is a dynamic and innovative specialist residential lettings and management company, and we are now in our 18th year of growth with a market leading position. Our valued commitment and exceptionally high levels of service to our clients ensures our continued growth. We are looking for a motivated individual with a high level of customer service skills gained within a very busy office environment for the following roles.

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Marketing Manager

We are searching for a hard working, conscientious individual to work in a busy office for a highly established lettings business. ARLA qualified individuals are desirable, although not essential. Previous experience in lettings essential.

The role will be interesting, varied and include duties such as

Identify opportunities to drive the business forward.
Creating marketing strategies to bring in new business and increase the property portfolio.
Carry out property valuations
Liaise with new & existing landlords & tenants by phone, email and face to face
Organise the erection and collection of TO LET boards
Create property details for all properties, ensuring they are always up to date with correct price and availability
Keep all properties on the websites up to date
Create the newspaper adverts each week, ensuring they are varied and enticing
Give feedback to all landlords on a regular basis
Keep the main Luff Associates website up to date with the latest news and advice
Take photos of all new properties and existing ones when required, as well as any additional improvements and compressing to ensure they look their best when uploaded to websites
Answering and dealing with telephone and e-mail enquiries
Assist with property viewings where necessary

KEY SKILL REQUIREMENTS

Be enthusiastic
Excellent communication skills
Able to deal with people at all levels
Good working knowledge of Microsoft Office, Photoshop and Illustrator are essential
Good administration skills
Excellent organisational skills
Excellent time management
A pro-active manner with excellent attention to detail
Confident and assertive
Able to work as a team member as well as an individual
A full clean driving licence. Pool car provided so must be able to drive a manual car and be over 25 years old.
Knowledge of residential lettings is imperative

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Property Inspector

Luff Associates require a second Property Inspector to assist with the hugely increased property portfolio. This is a fantastic opportunity to join the leading Letting Agent in the area.

Hours: Part time, set 4 days per week, 9.00am – 5.00pm and Saturday (one in four) 9.00am - 3.00pm

Previous experience in a similar role would be an advantage. Must have a good eye for detail and able to work without supervision. Needs to be organised, have common sense and a good understanding of property maintenance.

Must be able to communicate well face to face and over the phone

        • Computer literate: Word & Outlook essential.
        • Pool car provided so must be able to drive a manual car and be over 25 years old.
        • Confident with burglar alarms, entry systems and keys
        • Good sense of direction, sat navs available but a good knowledge of the area would be an advantage
        • Main area covered: 10 mile radius of Camberley
        • Non-smoker.

Job Specification

        • Diarise approx 130 property visits per month, organised geographically
        • Carry out visits and make inspection notes
        • Input visit notes onto in house system (C.A.R.L)
        • Follow up visits by instructing works and arranging quotes as required
        • Notifying landlords as necessary
        • Write to tenants as necessary
        • Other adhoc tasks as required such as key cutting, meter readings etc

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VIEWING ASSISTANT - PART TIME

The Role:

        • Arrange and carry out viewings
        • Answering the telephone and speaking to clients
        • Landlord feedback

Skills Required:

        • Previous Lettings experience preferred but not essential
        • Must have a full, clean UK driving licence (Pool car will be supplied for viewings - manual gearbox only)
        • Computer literacy imperative including understanding of Microsoft Word and Outlook (Full training will be provided for all
            in-house systems and general administration)
        • Excellent communications and interpersonal skills
        • Able to use own initiative
        • Ability to work as part of a team

Salary is competitive and is negotiable depending on experience. There is also opportunities to work extra days when available.

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NEGOTIATOR JOB ROLE

The Role:

        • Carry out valuations and convert to instructions
        • Chase valuations, withdrawn properties and re-lets
        • Answering the telephone and speaking to clients
        • Source properties and generate new business
        • General administration work
        • Arrange and carry out viewings
        • Landlord feedback

Skills Required:

        • Target driven
        • Sales and negotiating skills
        • Able to use own initiative
        • Ability to work as part of a team
        • Excellent communications and interpersonal skills
        • Property background essential
        • Diary Management
        • Computer literacy imperative, including proficiency in Microsoft Applications (Full training will be provided for all
            in-house systems and general administration)
        • Proven sales track record

Other Requirements:

Must be well presented and have a full UK driving licence

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All enquiries and CV's in the first instance to Judy Armitage, Office Manager.

Call: 01276 64881 Email: judy@luff-associates.com

Address:
Luff Associates Ltd,
White Oak Cottage,
Claremont Avenue,
Camberley,
Surrey. GU15 2DR