01276 64881 Luff Associates |
Careers
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Due to the huge success over the last year we are again looking to expand our lettings team.
Grow With Us
Luff Associates is a dynamic and innovative specialist residential lettings and management company, and we are now in our 16th year of growth with a market leading position. Our valued commitment and exceptionally high levels of service to our clients ensures our continued growth. We are looking for a motivated individual with a high level of customer service skills gained within a very busy office environment for the following roles.
The Role
- Oversee the general running of the Lettings Department
- Arrange and carry out viewings
- Daily and weekly feedback to landlords
- Ring round prospective tenants and keep database up to date
- Tout new business
- Property Photographs and Virtual Tours
- Valuations
- Cover Marketing Department during holiday/sick periods (Training will be provided)
Skills Required
- Sales and negotiation skills
- Able to use own initiative
- Ability to work as part of a team
- Target driven
- Excellent communications and interpersonal skills
- Diary Management
- Computer literacy imperative, including proficiency in Microsoft Office
- Ideally proven sales track record and property background preferred
Other Requirements
- Must be well presented
- Must have full UK drivers license
- Must be over 21 (for car insurance purposes)
The Role:
- Carry out valuations and convert to instructions
- Chase valuations, withdrawn properties and re-lets
- Answering the telephone and speaking to clients
- Source properties and generate new business
- General administration work
- Arrange and carry out viewings
- Landlord feedback
Skills Required:
- Target driven
- Sales and negotiating skills
- Able to use own initiative
- Ability to work as part of a team
- Excellent communications and interpersonal skills
- Property background essential
- Diary Management
- Computer literacy imperative, including proficiency in Microsoft Applications (Full training will be provided for all in-house systems and general administration)
- Proven sales track record
Other Requirements:
- Must be well presented and have a full UK driving licence
Senior Branch Administrator
We are searching for a hard working, conscientious individual to work in a busy office for a highly established lettings business. ARLA qualified individuals are desirable although not essential.
The role will be interesting, varied and include duties such as
- Liaise with new & existing landlords & tenants by phone, email and face to face
- Organise maintenance works with contractors, tenants & landlords
- Answering and dealing with telephone and e-mail enquiries
- Organising gas & electrical safety certificates
- Organising EPC’s
- Writing new tenancy agreements (contracts), notice & renewals
- Referencing procedures
- Arranging check in/outs
- Deposit reconciliation / TDS
- Checking contractor invoices
- Notifying utility companies of change of tenancy and dealing with any problems that arise
- Dealing with every day admin, typing letters, photocopying, scanning
- Assist with property viewings where necessary
KEY SKILL REQUIREMENTS
- Be enthusiastic
- Excellent communication skills
- Able to deal with people at all levels
- Good working knowledge of Microsoft Office
- Good administration skills
- Excellent organisational skills
- Excellent time management
- A pro-active manner with excellent attention to detail
- Confident and assertive
- Able to work as a team member as well as an individual
- A full clean driving licence
- Knowledge of residential lettings is imperative
Working five days a week, including Saturdays with day off in lieu during the week. Hours are 9-6pm during the week and 9-3pm on Saturdays
Salary £negotiable depending on experienceAll enquiries and CV's in the first instance to Judy Armitage, Office Manager.
Call: 01276 64881 Email: judy@luff-associates.com
Address:
White Oak Cottage,
Claremont Avenue,
Camberley,
Surrey, GU15 2DR